I may have two bookings, what do I do? Please contact us here with details of your booking/s and our Guest Support team will endeavour to assist you. Related articles Under 3s go free – how to book I've booked the wrong tickets, what do I do? I'm unsure if my booking has been successful - what do I do? How soon before my visit can I amend my time or date of entry on Booking Portal? Is there a fee for changing the date/time of my tickets on Booking Portal?