If you miss your allocated time slot we will attempt to allow entry as soon as possible. You may be subject to a fee if you have booked off-peak tickets but arrive during a peak time.
Articles in this section
- What payment cards do you accept for an online booking?
- I have received an error message when making a booking?
- What if I'm running late for my time slot?
- Why am I booking into a time slot?
- I'm unsure if my booking has been successful - what do I do?
- I may have two bookings, what do I do?
- I've booked the wrong tickets, what do I do?