Help with making & changing bookings
- What is Booking Portal?
- How do I access Booking Portal?
- What can I change on my tickets using Booking Portal?
- Is there a fee for changing the date/time of my tickets on Booking Portal?
- Is there a maximum number of times I can amend the date/time of my tickets on Booking Portal?
- How soon before my visit can I amend my time or date of entry on Booking Portal?
Online Booking Help
- Under 3s go free – how to book
- What payment cards do you accept for an online booking?
- I have received an error message when making a booking?
- Why am I booking into a time slot?
- I'm unsure if my booking has been successful - what do I do?
- I may have two bookings, what do I do?
Tickets & Confirmations
- I haven't received my print@home tickets?
- What do I need to collect my tickets?
- I have booked my tickets online, but not received an e-mail confirmation?
- I have purchased tickets for someone else, how do they collect their tickets?
- What if I need to collect my tickets but I do not have the card I used to purchase?